Refund policy

Return & Refund Policy

All purchases are considered final sale unless the optional 30-Day Warranty was purchased with the order. Orders placed without the warranty are not eligible for returns, exchanges, or refunds due to a change of mind, incorrect size selection, or personal preference.

Customers who purchased the 30-Day Warranty may request a return within 30 calendar days of confirmed delivery. To begin a return, contact our customer-support team with your order number, reason for the request, and clear photos of the item. The hat must be unworn, unused, unwashed, and returned in its original condition and packaging. Items showing signs of wear, damage, washing, alteration, stains, or misuse will not qualify.

Approved refunds will be issued to the original payment method after the returned item has been received and inspected. Original shipping fees are non-refundable, and customers are responsible for return shipping unless the product arrived damaged, defective, or incorrect. Refund processing times may vary depending on the customer’s bank or payment provider.

This policy does not restrict or replace any consumer rights that cannot legally be excluded under applicable laws.